Welcome |
| Thank you for visiting our site. We currently have a very limited online store, however as we grow our online business we will increase our online availability of products. If the specific product you are looking for is not listed, please contact us and we will get pricing for you. |
Contacting the Customer Service Department |
You can reach our customer service department by e-mail, telephone or regular mail. Our representatives are available to answer your phone calls, if we are out of the office, please leave a message with a description of your wants or needs and we will get back to you as soon as possible. Please have your order confirmation number ready to assist us in serving you.
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| E-Mail Address: |
customerservice@tmboffroad.com |
| Phone: |
402-681-8120 |
| Mailing Address: |
TMB Offroad
5615 Northampton Blvd
Omaha, NE 68104
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Paying with Credit Card |
We accept credit card payment for online orders.
Please provide the “Bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.
Your credit card will not be charged until we provide the goods or services you ordered. |
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We accept the following payment types:
Visa®
MasterCard®
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The merchant name that will appear on your credit card statement is:
TMB Offroad |
Sales Tax |
| We collect sales tax in the state of Nebraska. Tax for orders shipped to this state will have sales tax automatically added to the order total. |
Processing an Order |
| Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day. If your order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. |
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How to Change Your Order |
| We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address. If your order has not yet been processed, we may be able to correct it. However, if the merchandise has already been shipped, we will be unable to modify any portion of your order. |
Customer Service Email Address: customerservice@tmboffroad.com |
Order Status |
| Customer Service Email: customerservice@tmboffroad.com |
Promotional Mailings
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| We will notify you of any upcoming promotions and specials that may be of interest you. If you do not wish to receive these notifications, please make sure to check the box that reads: “Check this box if you do not wish to receive special promotional mailings”. If for some reason you forget to do this, you can have us remove you from our mailing list by emailing us at our customer service email address. For more information about our privacy policies click on the Privacy Policy hyperlink below. |
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Customer Service Email: customerservice@tmboffroad.com |
